We want you to love your Tysla purchases. If you’re not completely satisfied, our hassle-free return policy has you covered.
Eligibility for Returns:
- Returns must be initiated within 30 days of delivery.
- Items should be unworn, unwashed, and in their original packaging with tags attached.
- Certain items, such as undergarments and final sale items, are non-returnable.
How to Return an Item:
- Visit our Returns Portal and enter your order details.
- Select the items you wish to return and download the prepaid return label.
- Pack the items securely and send them back to us.
Refund Process:
- Refunds are processed within 5-7 business days after we receive your return.
- Original shipping fees are non-refundable.
Exchanges:
- Free exchanges are available for size or color changes, subject to stock availability.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, contact us immediately for a replacement or full refund.